Arby's - Middlefield

I like the food but the service here is god awful. I pulled up to the drive thru and sat for a solid 3 minutes before I decided to say hello to make sure they k... read more I like the food but the service here is god awful. I pulled up to the drive thru and sat for a solid 3 minutes before I decided to say hello to make sure they knew I was there. An extremely rude lady replied you 're going to have to wait, I 'll be with you in a minute . Excuse me? I sat there for 3 minutes and you said nothing. You couldn 't from the get go just acknowledge that I was there and let me know you would get to me in a minute? What is going on nowadays with the poor service whever yo

Doesn’t matter how polite and nice you are the staff at drive through are rude. Food is generally Luke warm. I got a medium fry it was half full. She didn’t Bot... read more Doesn’t matter how polite and nice you are the staff at drive through are rude. Food is generally Luke warm. I got a medium fry it was half full. She didn’t Bother to make sure it’s full. Been this way for long time now. Someone from upper management should drive through and order something and see first hand.

Just had the most dry and rock hard chicken I have ever eaten at an arby's. Tasted like it had been sitting out for days and just microwaved really quickly to p... read more Just had the most dry and rock hard chicken I have ever eaten at an arby's. Tasted like it had been sitting out for days and just microwaved really quickly to pass it off. The fries were at least only a day old but still not fresh

Great food but still waiting in line after 20 mins. Don't go if your in a rush read more Great food but still waiting in line after 20 mins. Don't go if your in a rush

After waiting 15 to 20 minutes in my car to place my order l find out your out of what I was going to order I wound up with just a sandwich. So I went to Burger... read more After waiting 15 to 20 minutes in my car to place my order l find out your out of what I was going to order I wound up with just a sandwich. So I went to Burger King for the rest of my order which I had to wait another 15 to 20 minutes to get the rest of myfood. So I finally get home were now everything thing is cold. And I could made something at home an ate a lot sooner.