Crowne Plaza Cleveland Airport, An Ihg

The personal was nice. the room was beautiful. the shower felt great. I couldn't find the heat, but I should have called it. So I was a little cold. I couldn't find out the lights in the room either. still tho. it was a nice room. I feel like a second stay that would be even better. I'm sure, and it was the night of the storm, and the driver was excellent and took me there safely.

I have to say we were here last weekend. the hotel is beautiful, the rooms are cozy! this is a hotel with full service, and I didn't know exactly what that meant until we were here. the recipe was super nice. mr. alex was wonderful when we arrived. very helpful. he was great and treated us like family. the same with shauna in restaurant, she was also amazing! we were sure we were good and checked again and again. it took time to chat, even she was busy. very appreciated by all the inspections of the customer service of the employees they need. they are wonderful! very recommended and we are back!

The rooms were clean and comfortable. The front desk staff and maintenance worker were very helpful when we had some issues. I would definitely stay here again.

I was in a 2021 silvesterball and the staff was nice and helpful. I had a great time. I will return for other events.

This restaurant is amazing. I highly recommend it. If you are a night shift traveler, use dayuse.com to book a room. They offer rooms throughout the day. It is definitely worth it.