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Contribute Feedback What Jose Cossio doesn't like about Papa John's Pizza:
I placed an online order at this restaurant and they got part of my order wrong. When I called to speak with a manager, they hung up on me. I ended up driving to the location in person to request a refund. View all feedback.
Horrible horrible customer service, they have the rudest people working there, they mess up your order and even after you call and complain they don?t give a dam, they hang up the phone. These people need to work on customer service!
About a month ago and watching the adds ultimately have PJ on TV I ordered 2 large pizzas, one only cheese and the second with several sides. I did not check when arrived, the cheese was less than regular, both were like reheated. The second has a fewsides concentrated on the center and over cooked. The flavor awful. We did not eat. I wrote to customer service and theyanswered immediately and offer to give me 2 large anyway I want it. It was the excellent side of the company. But, definitivelyI will not order again from PJ or at least from this order.
(Note: The original review seems to be missing some details, such as the quality of the food or the overall dining experience. Make sure to include these details if they were mentioned in the original review.)
I placed an order for pick-up at this restaurant and received a notification that it was ready. However, when I arrived to collect it, I was told that they had forgotten to prepare the order.
One of my favorite Papa John's locations and the pizza is always on point. You can never go wrong with their garlic parmesan breadsticks.