Dunkin' - Miami
Dunkin'
Description
At this Dunkin' location, customers report a mix of frustration and delight. While the coffee and donuts often receive high praise for freshness, service quality varies significantly. Many patrons express disappointment over incomplete orders and long wait times, particularly during busy hours. Some staff members are noted for their friendliness, but negative experiences with rudeness and lack of efficiency overshadow the positive interactions. Consistency appears to be a significant issue, and customers urge management to improve training and staffing. Overall, while the products shine, the service leaves much to be desired, prompting some patrons to seek alternatives.
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The orders are never complete, and it seems they don't care about their customers. I'd advise against ordering from this location if you want to avoid having your meal spoiled.
Come and try the sesame bagel, but it was a bit overcooked.
Really?!? Hey, kid with the nose ring, a second request for cream cheese shouldn't be this challenging. Please improve next time. Management, you need to provide better training for your staff because this particular employee is shortchanging your customers. Even though I live very close by, I would prefer to drive further to the Dunkin' on NW 67th Ave. rather than return to this place. Never again. I paid $2.99 for what you see in the picture I posted. While it might not seem like much to most people, or even to me, it's about the principle of the matter.
The coffee here is excellent, and the doughnuts are quite tasty as well. In my opinion, the dulce de leche is the standout!
Very nice looks updated; clean organized. Nice to sit sip your coffe in a quiet environment.
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