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Contribute Feedback What User likes about The Ocean Grill (at The Setai, Miami Beach):
I should eat in another restaurant in this property and change as soon as we saw how beautiful the terrace was. The service was impeccable, from host to runners. The food was bright and fresh. The wine list (at some Pricy) had some great wines on it. I can highly recommend this place, but only know in you do not go for a cheap meal, but you get quality and service well the price. View all feedback.
What User doesn't like about The Ocean Grill (at The Setai, Miami Beach):
Friendly funny customer service, attentive waiters love the enviroment and perfect location on the beach. Cocktails are $18 for an average size. $29 for the cheese plate. Bread is on the toastier side with nothing soft. Unfortunatly was dissatisfied with the quality vs priceibg did not decide to go forward with main dishes View all feedback.
Don't know if this just happened to us and it's a one time occurrence but this was our first time visiting this place and our service was way too long. After we sat down and by the time our meal arrived we waited 1,5 hours. On top of that they automatically charged 20% service fee and asked if we want to leave additional tip. Other than that the food was good and the view is unbeatable.
The prices were exorbitant, particularly for the wine. There's also a mandatory 20% service charge, which felt excessive. The service was quite amateurish; we even had to serve our own wine. Communication was challenging due to the limited English spoken by the staff. As for the food, it was just mediocre.
Dinner was excellent and the ambiance we are beautiful! Local people meeting friends who got there early and were at the bar. When I told the hostess that we were in no rush happy to join them at the bar she rudely said, 'we turn the tables over one after the other, so you must sit now. ' causing me to look at my watch. It was 2 minutes past the reservation time, and we were standing there for at least 2 minutes. That set a tone for our party. The server spilled water all over our feet and filled the water glasses 1/2 way, they tried to rush us through ordering prior to having our bottle of wine ready saying they were 'waiting on the sommelier to get it ' and it was warm. we were less than impressed with the pace of the evening especially for 500/hr.
The food here is outstanding! However, we waited half an hour for our table despite having a reservation, and there wasn't much of a waiting area. The layout was quite cramped, which made it difficult to navigate as I had to squeeze between people to reach my table. The servers also seemed to struggle with the tight space, as it was evident they had to run all the way to the back of the restaurant for basic requests like water. A more centralized server station would greatly improve efficiency. If they can streamline their operations, this place could be amazing. It does get quite loud, but we had a fantastic time once we were seated, and our servers were exceptional. I highly recommend it, especially for anyone staying at the hotels along the bike path, as that's the easiest way to access it.
I passed this placed on a beach walk and decided to make reservations for dinner as the menu looked delicious and the ambience matched my style. Glad I did. I ordered the salmon with seasonal vegetables. Both were grilled to perfection and was absolutely wonderful. Finished with a glass of Tempranillo. Excellent.
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