Dunkin' Donuts - Miami Beach

The restaurant had already closed before their scheduled time, with everything shut down and the doors locked. I had a mobile order, but the staff inside saw me and didn't come to the door. I would have been fine if they had just told me they were closed, but the person didn't acknowledge me at all. I'm not sure if I missed out on my free drink, but I will try going back another day to claim it.

I always order from this restaurant. I work nearby and usually dine in or take out when I can't stay. Unfortunately, I'm always disappointed. On my last visit, half of my meal was missing. When my replacement order arrived, it was also missing part of the order. The staff is typically unfriendly and disorganized when I dine in. I will not be ordering from here again.

This restaurant provided the worst service I have ever experienced! I went in for a coffee and received terrible service. The woman at the counter was incredibly rude simply because she did not have change to give me 56 cents back. Instead, she wanted me to leave the change as a tip! If the 44 cents I had given was not enough to pay for my order, would they have refused to give it to me? I refuse to give a tip when I receive such poor service. The place was also extremely dirty. I believe that woman is not fit to work in customer service.

Dunkin' on the alton road in miami beach is a well managed dunkin' location that has everything they need and more. I was happy with all those shopping I made from here. the personal here is very friendly and accommodating.

This Dunkin I can‘t recommend at all. The staff is very unfriendly and always in a hurry. I‘m really dissapointed, I‘m a tourist so English is my second language and I‘m not perfect in it. And in this store they have absolutely no understanding for this and they just act total unfriendly!Just go to the Mc‘donalds on the opposite of the street!