Chipotle Mexican Grill - Metuchen

#1 - Mexican - Metuchen, #22 - Sushi - Metuchen, Delivery Services

Chipotle Mexican Grill

Chipotle Mexican Grill
3.1 / 5 (1214 reviews)

Menu

Here you will find the menu of Chipotle Mexican Grill in Metuchen. At the moment, there are 1 menus and drinks on the list.

A recent dining experience at this popular chipotle location revealed significant shortcomings. Customers encountered unsatisfactory food presentations, with one dish resembling soup rather than the expected entrée. Compounding the frustration, staff displayed rude behavior and inadequately handled a frozen guacamole complaint, leading to uncomfortable confrontations. Additionally, the restaurant's portion sizes were notably smaller than anticipated, prompting questions about their standards. Despite its position as a top choice in the area, heavy traffic and the disappointing service left patrons feeling disheartened. Overall, this restaurant appears to need significant improvements to reclaim its reputation.

Last update: 17.01.2026 from: Chris

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Feedback

★ 3.1 / 5 from 1214 reviews

What katty perez dislikes about Chipotle Mexican Grill:
The presentation was terrible; it resembled soup rather than what I expected. The woman at the cash register insisted that this was what I ordered, but if I wanted soup, I would have asked for a bowl. It feels rude and disrespectful to treat customers this way. Additionally, there was a significant delay, and after a long wait for my online order, they completely ruined my lunch. View all feedback.

joaquim68
11.03.2023

This restaurant has a good chipotle option in the area. It is considered one of their top locations. However, there is heavy traffic nearby, which can be a downside.

katty-perez
27.08.2024

The presentation was terrible; it resembled soup rather than what I expected. The woman at the cash register insisted that this was what I ordered, but if I wanted soup, I would have asked for a bowl. It feels rude and disrespectful to treat customers this way. Additionally, there was a significant delay, and after a long wait for my online order, they completely ruined my lunch.

qdg-hq
27.08.2024

This is my second visit, and I'm disappointed. How can you have steak on the menu if you don't actually have any available to serve?

chris-schuck-1
27.08.2024

So friendly. A pleasure to visit

juny-kurian-mathew
27.08.2024

Service is not really the strong point. The staff is not very friendly. Worst part is they wrap up things much earlier than the advertised store hours and doesn't replenish even around 45 min before closure. Had 2 experiences along same line.

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