Dunkin' - Methuen
Dunkin'
Description
**Restaurant Review: A Mixed Bag at Dunkin’**
Dunkin’ presents a blend of promising and concerning experiences among its patrons. While some customers commend the friendliness and quickness of the staff, particularly during peak hours, numerous reports indicate issues with order accuracy and service attitude. Instances of poorly managed interactions, including unprofessional behavior from employees, detract from its reputation. The recent management overhaul offers hope for improvement, yet challenges remain, urging the need for better training and organization. Overall, while the establishment enjoys a convenient location and a loyal customer base, consistency in service and order fulfillment is essential for a truly satisfying dining experience.
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The food is always warm, although the service is not great. The works have alot of attitude. I was explaining my order to someone and she messed up, when I explained that it wad incorrect she put her hand up to shooo me and walked away. My drink wasstill wrong out of pettiness. Thats really crazy, dont work if you dont wanna do your job.
Decent service. Younger kids seem to be on the phone or chit chatting more than actually working, but that being said, I have never waited longer than I usually do at a dunks.
Throwing money in the trash is better than going to this Dunkin Donuts!!!!
I ordered a medium hot coffee with 3 creams and 4 Splendas, repeating my request three times. When I arrived at my destination, I found that my coffee only contained 1 cream and 1 Splenda. I will never return to that Dunkin' Donuts again.
This is likely the worst Dunkin' Donuts in New England, and possibly in the entire country. They constantly get orders wrong, frequently run out of sugar and Splenda, and the lines are absurdly long. Take my advice and look for another Dunkin'. We had to back out of the line along with six other cars because their register wasn't working properly.
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