Plataformas Integrales - Metepec

The rooms are clean while the sheets on the bed are not. Three out of four times there have been issues, in both the hotel and the motel areas. The final time i... read more The rooms are clean while the sheets on the bed are not. Three out of four times there have been issues, in both the hotel and the motel areas. The final time it took the staff 45 minutes to change the sheets with five staff members. (The staff had to go through more than 10 sets of sheets to find one without stains. Ultimately, refunded after wasting time. Check the sheets for stains and hairs (including pillows . Photo is of the first room (141 before switching to another room (142 which had even more stains on the bed sheets and pillows. The manager tried to blame the washing process and the laundry detergent for the stains. Nonsense; won't be going back again due to inept management.