Four Points By Sheraton At Phoenix Mesa Gateway Airport

I consistently have a good experience at this particular Four Points. The quickest and best shuttle service to Gateway Airport, quiet pool area, clean comfortable rooms and excellent lobby with small Marriott restaurant and bar.Rooms: Rooms have microwaves and fridges—hard to find! Spacious with seating and desk and large bathroom with tub and showerNearby activities: Golf next door. Adjacent Gateway airport. 5-10 minutes from a wide varietyWalkability: Is not walkable to a lot. Walk to good Chevron station or golf course.Food drinks: The restaurant is ok, gets you food without having to leave, but nothing exceptional. Nice little bar area to hang out atNoteworthy details: Staff was so quick to help with a Maintenance issue.

Stayed here for 2 nights. I agree the lobby does have a perfume like smell that is very strong. The room and bed were very clean. They also have decent gym and self service laundry. $2 per load wash and dry. No free breakfast and the service was pretty slow. Our breakfast portion was small and pricey.Rooms: 4/5

The hotel was clean and the staff were helpful. The rooms are spacious. I also enjoyed the amenties this hotel offered. I had a fridge, microwave, and coffeemaker in my regular king room. I forgot items and the hotel was kind enough to offer me complementary razor and lotion.

The staff are super helpful and friendly. The lobby is lovely and the back deck looking out on the golf course is relaxing. I was surprised that the trash in my room wasn’t emptied or new towels offered automatically. Maybe they should be clear that housekeeping is limited upon check in. The pillows are awful. Truly atrocious. So bad that I’ll probably stay somewhere else next time I come even though I was pleased with other aspects of the hotel.

Our July 28-31, 2023 stay was outstanding in every way! The manager, Jessica, arranged for breakfast vouchers since we had a few difficulties with the reservation process in an international call center. One of our party arrived at 8:00 a.m. and was given an early check in. We arrived later and received a thoughtful gift bag of treats. MaKayla and Austin, at the reception desk, were pleasant and checked us in. The rooms were clean and the bathrooms had all the amenities. The breakfast was superb and Melissa and other servers were cordial and attentive! I 'm impressed that every staff member went the extra mile in every way to make our stay memorable. The fitness center and pool were convenient and uncrowded. The Assistant Manager, Thomas Ward, was also helpful in promptly correcting an inadvertent error on our charges. I expressed to almost every staff member the following compliment: On a scale of one to ten, you are a twenty! I enthusiastically recommend this hotel and each staff member. They are outstanding in every way!