Charleys Philly Steaks - Mesa

This is a review of Charleys at Walmart Signal Butte Rd that just opened and we decided to give it a try. Overpriced and too few selections for toppings, NO OLIVES!!! And they only have white bread. $14.38 for 9 inch Philly and 4 PCs Mozzarella sticks, rather steep and it doesn?t come with a drink and/or chips or fries. When you actually fold the sandwich, the width of the sandwich is somewhat the size of a hotdog bun! Not good! Service was good though. I give it ??solely for those reasons. I still prefer Subway.

I asked to order a kids meal without the drink, but to get everything else I had to get the drink which ended up not being the worst part of they story. They forced me to order lemonade, and with that they didn?t even serve normal lemonade. I decided on strawberry because it seemed like it would be the best option, but when I received it it had chunks of mushy strawberry that I sucked up though my straw and it was horrible. Overall, the food was very good but the lemonade was terrible so if you go there, I beg of you, please don?t order the lemonade.

The assistant manager and the manager were very very rude we asked to pay with cash they said they wouldn?t take cash we paid the next person they took cash from. Her sandwich was made wrong and we asked if we could get it remade and they were trying to refuse service. I have never been treated so rudely ever. I never usually write reviews because I am in the customer service industry but the service that we received was unacceptable

Almost $13 for basically half a sandwich. First and last time ordering from this place.

Steven makes the best sandwiches! He?s so friendly and welcoming and just because of his customer service I will return!