Nando's Wimbledon - Merton

Apart from the tables that were slightly too close together for privacy, the layout and cleanliness of this restaurant were good. The food was served quickly, was well presented and of reasonable quality. The major let down was the lack of customer service skills demonstrated by the largely disinterested young ladies walking the floor. There was no acknowledgement upon arrival, the lady who showed me to my table didn't even speak, just pointing at a table. There is no table service but they assume you know how their system works. I didn't. The supervisor who took our money was much better and she even enquired how our meal was at the end of our session.

I called to make a order took 20 minutes to answer but when picked up the manager was great at helping me with my allergens.....get home with my food to see some of my order wasn't there had to go back and the lady accused me of nicking mash

Visited as a family of 9. Table sorted with no delay. Food was great, especially the Sunset burger with extra hot sauce on the side

Great food and service and value for money. Clean and the staff were very helpful with everything, as we needed directions to a couple of places.

I used to be quite fond of Nando's but nowadays I only go if I'm right next to it and starving. This particular branch has always been nice and I have many a fond memory of going there. That being said the chicken is getting smaller and smaller and if you don't specify which parts of the chicken you want you'll almost always end up with the dry trashy thigh somewhere in your meal. The staff are pleasant even though sometimes you have to wonder what takes so long with the food especially organising the sides. Apart from that I think Nando's has gotten a little big for its boots. The chicken needs to get bigger and the prices are making me spend my money and time elsewhere. The super grain salad is nice but that too is a little expensive for what it is. Some lettuce, spinach leaves, quinoa and avocado really shouldn't cost so much.