Kfc - Merrill

Chicken, Fast Food, Chicken Wings
Menu
Full menu with pictures, prices and categories.

Kfc

Kfc
3.0 / 5 (2848 reviews)

Description

At this restaurant, recent experiences have varied widely, highlighting significant inconsistencies in food quality and service. While some diners praised the friendly staff and cleanliness, many reported disappointing encounters, including incorrect orders, stale food, and poor customer service. Issues with inventory management left customers without popular items, and long waits for assistance and food further exacerbated frustrations. A chaotic atmosphere, including distractions from employees, detracted from the overall dining experience. Despite some positive interactions, the combination of poor meal quality and inconsistent service has led to reluctance in returning for many patrons, reflecting a pressing need for improvements.

Last update: 23.05.2026 from: Tempest

Feedback

★ 3 / 5 from 2848 reviews
tempest-saucedo
10.05.2024

Had a handful of issues with this location but nothing that really stopped us from coming. Tonight however was ridiculous. Ordered through the drive thru and when handed our drinks there was no ice and they were **** warm. Husband had to go in and ask for new drinks to which the woman working just stared at him for a moment and said they were out of ice. He asked if he could just refill himself and she said yes and the drinks were cold when he came back out. Not sure why they were literally room temperature when handed to us as you could tell from touching the cups. Pretty ridiculous.

tanner-kahlenberg
10.05.2024

Called and drove to location 4 HOURS BEFORE CLOSING and not a single vehicle in the lot or light on inside, if you ever have have the misfortune of eating here save yourself the hassle and go to wausau, never open, incorrect food delivery, and long wait... if I could give negative stars I

jim-majlot
10.05.2024

The food had a strong chemical taste, the chicken was not cooked properly, the mashed potatoes were also unpleasantly chemical-tasting, and the drink seemed to have a hint of carbon monoxide. Overall, the meal was disappointing.

devon-liebnitz
10.05.2024

Kfc closed at 7, very sad time

lindsey-fischer-1
10.05.2024

Came here for dinner 3 hours before close. they didn’t have any chicken because it was all “froze” so i got tacos. meat was cold and had hair in it. so i ordered a chicken sandwich. manager told me the buns were froze too and nobody took out enough of anything today. i looked back behind the kitchen and all employees were huddled around another employees phone. if i could rate it 0 i would.

FAQ

As a visitor, you can use the WiFi of the place free of charge.

You can watch major sporting events on a screen / TV right in the restaurant.

You can also pay for your dishes with the common credit cards.

More information

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