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Contribute Feedback What User likes about Ruth's Chris Steak House:
Staff was prompt, informative and on top of it! Food was delicious and as described by waitress (missed her name and feel terrible because I wish I could mention her!! Everything was absolutely amazing for my husband and I. Highly recommend! PS the stuffed chicken breast ? and the cheesecake, sorry steak lovers!! View all feedback.
What User doesn't like about Ruth's Chris Steak House:
It was Mother's Day, and I understand that can be a very busy time for restaurants, however, I feel like RC let us down. We checked in on-time for a 6 PM reservation and were told they were running about 15 minutes behind. We weren't seated for almost an hour. Our waitress informed us of the many items they were out of on the menu. Our salads came out right away, but we waited another hour for our steaks. The food wa... View all feedback.
Ruth Chris is my go to for client dinner meetings. This location is convenient for me due to its proximity to my office and tends to be convenient for my clients. The food is always great. Their beverages are great. And the staff is superb. We sat at a table in the bar area. Travis, one of the bartenders there, waited on us and he is awesome; always great service. Additionally, the manager stopped by our table and checked in to see how things were. Will definitely be planning to get back to Ruth Chris in the DTC ASAP.
Absolutely terrible. We had reservations at 5:30pm and did not get a table until 7:45. No water until 8, food and cocktails at the same time 8:45. Unacceptable. Waitress was nice and sweet and it wasn't her fault. Not one apology from management. Will NEVER go back.
I've always enjoyed Ruth's Chris for both personal and business dinners. Tonight's Mothers Day dinner was a disaster. We were seated 40 minutes after our reservation time. We waited an hour between appetizers and the entree. Some of the food and the overall experience was far below the expectation of a Ruth's Chris. It's really tiring to me when high quality restaurants do a money grab on special occasions like Mother's Day and book beyond their capacity instead of ensuring a good guest experience. Very disappointing and we won't be going back.
It was Mother's Day so was crowded but it was awful. We waited an hour and a half for our food (we were told the kitchen was running behind) in a noisy room. Our waitress was lovely and it wasn't her fault but when the food finally came, it was cooked incorrectly. My husband and I both order filets medium rare and they were cooked medium well. They also had a strange taste to them. They took 25% off our bill which was nice but i didn't eat my steak so was still hungry when we left!
The delivery of our main course was delivered 80 minutes after ordering it. When it arrived the steak was overdone. This was a special occasion and it was ruined by the slow service. It's unfortunate.
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