Dunkin' - Feedback

What Melissa Navarrete doesn't like about Dunkin':
Placed my first order ever, used the app. Got there to pick it up at drive through and the employee was at window with her back to me playing on her phone and didn't know I was there. They didnt have what I ordered so I ask for my money back. She said I had to use the app. I ask how? She didn't know. Other employee didn't either. I ask for a gift card for amount. Couldn't do that, finally credited my card after she s... View all feedback. What Mia Saur likes about Dunkin':
We get Dunkin here often but lately our orders have been wrong or missing food. We just got vanilla creme donuts but they were filled with custard. Called to let them know and to resolve the issue and were met with an attitude. I don 't know what to tell you, that 's not what they 're supposed to be filled with. Like, yeah? That 's why I 'm calling? Hello? We weren 't offered a resolution so we emailed Dunkin directl... View all feedback.