Mcdonald's - Melbourne

The manager at this McDonald's restaurant was unwilling to split card payments and was unable to give a satisfactory explanation when questioned. After that, she was rude for the remainder of the transaction. This was the worst service I have experienced at this McDonald's. It was very disappointing.

I visited this restaurant on 08/14/2023 at noon. The customer service was lacking, as the young lady appeared unhappy and did not greet or display any manners. The interaction was dry and unpleasant, especially since I had to deal with the same unfriendly worker for both ordering and picking up my food.

Ordered a coffee in drive through had to wait for the car in front over 10 minutes whilst he was waiting for his order at the last window (a bottle of water as it turned out!! It was 6am!! Why couldnt that car be asked to move to parking bay so all the others customers could complete their orders and get to work

Absolutely outstanding time for my sis and myself all because of Abbie. A lovely staff member that was very helpful and pleasant to us both. Thank you Abbie for making my sis smile whom I care for full time.. you are a real credit to the Owners of this Store and your family. Keep up the great job .. we really appreciate YOU

My family recently relocated to the area and due to the hectic moving process and our kitchen items still packed away, we have ordered from this restaurant three times. Unfortunately, our experience has not been positive. The first time, they forgot our burgers and gave us the wrong drinks. The second time, we ordered muffins and hash browns, but the hash browns were missing. Most recently, when we tried to place an order, they were unable to fulfill it and ended up canceling on us. We are very disappointed with the service and likely won't return unless we are in a desperate situation or extremely hungry.