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Contribute Feedback What Margot Wyman likes about Cold Stone Creamery:
EDIT: I readjusted my star rating. The owner kindly reached out to me, apologized profusely and offered to make the shake right again. New guy made my shake a milk-like consistency. Also, he was the only worker without a mask on, but that's besides the point. I asked the girl at the register if that was normal and she just shrugged. She said that's how it's supposed to be??? That doesn't seem right and it seemed like... View all feedback.
What Tracy Labadie doesn't like about Cold Stone Creamery:
drawn from indiatlantically to rockledge and I must say what the crew is working the night shift has a really hard time with following directions. I ordered over, it's about 6-7 times. I'll get the same each time, banana caramel crunch with a waffle bowl. the first time that they completely forget my waffel bowl, then the second and third times that they simply do not have the banans in, even if it is in the crazy na... View all feedback.
Had no idea this ice cream is made fresh daily at the store with ingredients like fresh fruit! Love to stop by this location for a treat. The owner is a wonderful person.
Oye, súper busy place. Lots of people every time I come here. Pero, at the end of all the waiting, it?s still delicious and worth the wait.
Drawn from indiatlantically to rockledge and I must say what the crew is working the night shift has a really hard time with following directions. I ordered over, it's about 6-7 times. I'll get the same each time, banana caramel crunch with a waffle bowl. the first time that they completely forget my waffel bowl, then the second and third times that they simply do not have the banans in, even if it is in the crazy names. the 4th time had no problems because I put extra banans? on my order that came out to be the regular amount of bananes. have been done a few more times and then they decided to put my wife in another bag. it's just inability, that's all I can think. I never had a single problem out of all the times I had ordered from the Indian cold stone. do it well.
EDIT: I readjusted my star rating. The owner kindly reached out to me, apologized profusely and offered to make the shake right again. New guy made my shake a milk-like consistency. Also, he was the only worker without a mask on, but that's besides the point. I asked the girl at the register if that was normal and she just shrugged. She said that's how it's supposed to be??? That doesn't seem right and it seemed like a lazy response??? This is the second time I had bad service here.
After walking around the Avenue at Viera, Cold Stone has some good ice cream to cool us off and satisfy the sweet tooth. I was enticed by the graphic at the door for their Halloween seasonal creation of Treat or Treat (TM). Be forewarned it stains your teeth with all the black food dye they use to make the cake batter ice cream black. In the Ice cream they mix in Kit Kat, Halloween OREO Cookies and M&M's. Of course it doesn't look as nice as their graphic but that doesn't affect the taste.
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