Reviews
What W7253KQpaulr likes about New Jade:
We ordered our first takeout from this restaurant today. I got the sweet and sour chicken Hong Kong style. It arrived within 30 minutes and it was absolutely delicious. I will definitely be ordering from here again. View all feedback. What Daniel Orzelek doesn't like about New Jade:
Had used this Chinese take away since it opened. Loved the food and loved the service. Was always on time and would always order again. We ordered just after new ownership and the food was tasteless, they’d taken options away from the app menu meaning you could no longer choose portion sizes and they got things wrong. Yesterday ordered again thinking we’d give them another chance and sadly if anything it’s worse. Foo... View all feedback.
Reviews from various websites
Absolutely tops! Freshly cooked, was still piping hot when we got home 20 mins drive. Sweet and sour chicken balls, really great and plenty of. Special rice had...
read moreWe ordered on Valentine's Day so knew that the delivery would take a while. Ordered online. Very polite delivery lady. Food was incredible!
Efficient delivery... I recently had the pleasure of dining at New Jade, and I am compelled to share my exceptional experience with their Chinese cuisine. The c...
read moreThe young lad on the phone at the desk is very polite and speaks really good English nice food definitely recommend going here for a takeaway
Food was cold and take 1hour 30 minutes to arrive and rang to find out where my delivery was I got told 10 minutes it didn't arrive and very bad customer servic...
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read moreNew Jade, a once beloved Chinese restaurant, has been under new management with disappointing changes to the menu. Customers have faced issues such as bland and cold food, poor customer service, and missing items. Despite past positive experiences, recent visits have resulted in uneaten dishes and an overall waste of money. However, not all hope is lost, as some recent customers have had positive experiences with delicious dishes like Sweet and Sour Chicken Balls. This establishment remains a hit or miss, with some experiencing culinary excellence and others facing great disappointment.
This place is absolutely terrible. We placed our order at 7:15 and we are still waiting for our food. My wife, who is pregnant, is hungry and we cannot reach an...
read moreFood not been delivered, still waiting after 2 hours. Avoid at all costs!! Normally order from somewhere else but wanted delivery.
I have never had a worse Chinese food experience in Kent. I do not recommend this restaurant at all. It took 3 hours for my delivery to arrive, despite them lyi...
read moreBeen using this chinese over 20 years, staff are friendly, food doesn’t take long to arrive either. Never ever had an issue in the 20 years I’ve used them. Woul...
read moreUsed this takeaway for many years, but when we last ordered the food was dreadful, no flavour and not appetising to look at. I rang and asked if they had change...
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