Reviews

Overall Total Score
3.5 out of 5
Very good | 1235 reviews

What andrewsQ6586RN doesn't like about Creams Cafe:
We have bought a lot from these over the years and they often mess up, either it takes forever to arrive or the order its wrong, after a £70+ order last night, I am done, The creps and Nachos were stone cold and half the Nachos were missing ordered a Sharing size, well if that 's Sharing I hate to think what the single portion is like? No salsa or guacamole with it even though the menu said it came with it. Just bad... View all feedback. What User likes about Creams Cafe:
This was the first visit for my children. We were sat where we wanted to as it was very quiet. The staff were attentive and we were served our food quickly once we had gone up and ordered. View all feedback.

Reviews from various websites

Gastroranking-it
3.6 ★ from 50 reviews
Chelsea
07.10.2024 - 12:09

The ice cream tastes off and the service wasn’t brilliant ordered two items together and didn’t arrive at the same time , didn’t get drinks until I asked for th...

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Mary
07.10.2024 - 12:09

Brilliant place with lots of choices of dessert and friendly, helpful staff. I will definitely be coming back here when next visiting Kent.

291reganf
07.10.2024 - 12:09

Creams is a very nice place to eat at, but I am very mad that I have to leave my home and travel 15 minutes just to order it. I think they should be able to add...

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cupscupscups
07.10.2024 - 12:09

Very sweet food but amazing cups, just perfect. Maybe need a tap water option. I love the waffle skateboarder on the poster behind us.

Sendmeniceplaces
07.10.2024 - 12:09

I went to the cinema at dockside and took my son and his friend for ice cream afterwards. As I had not been there before one of the waitresses walked me through...

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Creams in Chatham Pier 5 offers large portions of American-style desserts with mixed reviews on service. Some customers found the servings massive and service quick and precise, while others criticized the slow service and unhappy staff. However, most agree that the food is tasty, with a great variety to choose from. The restaurant is bright, clean, and perfect for families, with reasonable prices and friendly staff. Overall, it seems to be a hit or miss experience, with some customers raving about the desserts and service, while others were disappointed by the lack of customer service and unwelcoming atmosphere.

Tripadvisor
3.5 ★ from 638 reviews
Ann
03.11.2023 - 08:26

During my visit to see friends from Glasgow, my friend treated me to this restaurant and I must say the service was excellent. I ordered a plain waffle with ici...

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TheSchticks
03.11.2023 - 08:26

A nice family treat. We came to celebrate a birthday. The restaurant is bright, clean staff are super friendly. The food was really good fresh. We had a minor i...

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marymC1300RU
03.11.2023 - 08:26

Sometime ago Creams used to make banana splits but it has not been on their menu in ages. Today Jack served us and what a friendly and helpful guy he was. Havin...

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stephensA1262AB
03.11.2023 - 08:26

Me and my wife have tried many desert places but this one situations in Chatham Pier 5 is one of the best places to go to make your wife happy I’m not a desert...

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XkapturereleaseX
03.11.2023 - 08:26

Kids loved their waffles and ice cream. Clean store with friendly staff and great outside eating area. Loads to choose from and great plant based options too.

Gastroranking-uk
3.5 ★ from 597 reviews

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