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Tony Roma's received mixed reviews from customers. Some expressed dissatisfaction with burnt food, slow service, and confusion among staff members. However, others enjoyed delicious meals, prompt service, and a pleasant dining experience. The restaurant is recommended for its ribs and riblets. Despite some shortcomings, Tony Roma's is considered a good option for group gatherings and special occasions, with friendly service and tasty food. Overall, while there were some disappointments, many customers had positive experiences and would consider returning to Tony Roma's.

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