A&w - Medicine Hat

Food was good but the service is what really stood out. The girl at the drive thru was so friendly and chipper, especially for early morning lol. I made a point to look at her name tag and I believe her name was Sienna. She deserves to be recognized, it’s not often you receive good service, especially from fast food.

I went through the drive-through tonight. The girl on the speaker was so Jolly and courteous it made my day! When I got up to the window she was such a nice friendly girl, so I asked her name so I could post this. Sienna you are awesome at your job! I’ll be back

A&W, #giveSiennaMcKayACommercial you have a serious gem working for you at this location. If any customer has ever had the opportunity to be serviced by Sienna, we are sure you know what we mean. Her energy and charisma are not only uplifting but bring a uniquely higher level of service, which we didn 't expect. It 's hard not to smile after hearing her voice. She is the epitome of excellent customer service and should be recognized for this as customer service frontline positions can often be gruelling. So A&W headoffice, if you are reading this, meet Sienna. She would be awesome in a Canadian commercial. #doitA&W #youwontregretit Sincerely, the dude who ordered a plant based burger and the girl eating 'some kind of salad '.

This is a clean friendly establishment. The food is fresh and delicious. The servers are great. A shout out for Michael, the grill cook, whose name tag said Joseph. Thank you for your kindness and generosity. Bless you

I was disappointed today as I ordered 1 lettuce wrap mamma burger and 1 papa burger with extra onion and spice The papa burger was good except I am sure if there was extra spice after all that is what makes a great Papa burger not just the double pattysMy disappointment was my wife’s lettuce wrap Mama burger it for was not the lettuce wrap burger that A&W is known for the Mama burger was basically a Mama burger without the bun yes it had a small peace of lettuce on each side of the burger the lettuce covered half the burger pattyThis Lettuce wrap burger reminds me of the McDonald’s lettuce wrap we’re they also just give you the burger without the bun and call it lettuce wrapPlease note 2 weeks ago we had the same order at this restaurantand my Wife was very pleased with her lettuce wrap as they used 2 full leafs on each side of the pattyI assume it is mainly due to the cook not knowing what a A&W lettuce wrap burger is as my wife for the last 2 years always says A&W lettuce wrap is the best burger everVegetarian options: Lettuce Wrap means wrap the patty with lettuce not just two small pieces of lettuce that covers half the pattyThis makes for a very sloppy burger experience