The Mad Hatters Southwest Grill

UPDATE: After my experience, the management came to me yesterday to make things right. I am impressed by the effort for my bad first experience. The food was much better this time. Burrito and Salsa tasted much better and I really want to eat here again. Created a delivery order at a scheduled time. 30 minutes too late, what would have been good if it wasn't completely cold. Salsa had minimal taste, chips were not very good with some undercooked. People told me to compare it with Chipotle, which costs about the same and it is worth a lot more, based on my experience.

We recommend this place very much. Everyone was really friendly. We're from Texas, so we love Mexican food. We had Nachos and Burrito and a side of Queso that were all good. A salsa bar would be nice. Can't wait to go back and try more!

Wonderful food! I need to select my ingredients and build my dinner bowl as I wanted.

Update 10/27/19: since my first 2 star review 4-5 months ago I tried it twice again. The first time I was part of a great order that took much longer than expected to be ready as I got my food I was starving. That day I enjoyed my food, but I wondered if it was really better than my first time or if I was just so hungry. I returned to try it at a time when I did not starve. There was a guy who worked behind the counter this time and he was as friendly as the girl that worked my first time there, so customer service seems to be consistent. Again I enjoyed my food. The taste of everything seems much improved from my first visit. I still wish the Veggies were prepared more fajita style. The only reason I can't give this place 5 stars is because it's a bit expensive, and some toppings that are usually at similar chains cost here extra, just a dollar or two at the final cost. Maybe in the future they would consider Qdoba style prices where there is a slightly higher flat price, but no charges except things like extra meat. Glad I gave this little company a second chance. When I came from a city and was underwhelmed by Meadville's food options, I was excited to see this place open. Try one night when I didn't feel like cooking. The girl really worked nice when she made my food. It was expected to pay in the Chipotle price class, but this was a tad more expensive. Anyway, my food got to go and when I came home, I was disappointed as there was not much taste to something. Maybe. I'll try them again when I hear that food is improved.

Excellent food!! Build your own tacos, burritos, nachos,and quesadillas with a variety of fresh ingredients. The chicken was tender and full of flavor. We loved the queso dip! Great salsa.