The Cheesecake Factory - McLean

The restaurant was clean and the atmosphere was friendly. The service was excellent and the food was good

Simply delicious, our server Erick was incredibly amazing. Food was very tasty and delicious. Love this location!

I had an unsettling experience that concerns me.I ordered truffle-honey chicken with mashed potatoes and asparagus, and honey on the side instead of drizzled on the chicken (because I like to drizzle it on the chicken, mashed potatoes, and asparagus). However, when I received my meal, there was no honey on my chicken or on the side. Instead, there was melted butter on the side, which I did not ask for. Was I just taken advantage of? Honey does not look like butter, so why was I served melted butter on the side instead of honey?When I asked the waitress for honey on the side, she stepped away to get it, I presumed. Then, she returned and advised that it would cost me $1. I never received honey with my meal or received it separately, on the side as I originally requested, so I found the waitress' position to be odd. I am curious about whether she recognized that I was served melted butter instead of honey. I found this to be concerning. I didn't want to debate with the waitress over $1 and me not receiving honey with my meal. I went ahead and requested the honey for $1, which I eventually received and paid for.I was disappointed that my experience has devolved into nickel and diming me for something that I felt should have come with my meal.

The food was okay. The service was a little slow. They had a lot of empty tables. There was a time when you went after 5 P.M., you had to wait 45 minutes. We only waited 15 minutes. I think CF is going down hill.

Great food quality. Love their cheesecakes. Highly innovative and great taste.