Wingstop - McKinney

Two words explain my thoughts and experiences with Wingstop. Those two words would be. Always good. There are a lot of options for wings, however for me, Wingstop has the Pole Postion and 2nd place isn't that close: Always flavored to perfection, hot and fresh. On a final note, if you like Ranch Dressing, beware. Their Ranch is amazing:

This was my very first visit. My order was prepared just right. Delicious !

This situation is always unprofessional and so slow. Have the time when I pick up my food, it is not ready when they say it is and usually wait 15 minutes. The staff just seems to be standing around and playing. Not good customer service. This place must train their staff to be more professional.

This place is awfully managed that the manager got an attitude when I called that my order was wrong, which is probably like the 3. Let's see that this has recently been done! His argument made me feel like he thought I was lying! I never go to this place again.

This place is dreadfully managed. 3 of our last orders were made wrong. Last order was wrong and when I called the store, the manager was very rude and dismayable. I just wanted to ask for a shop loan for the items I didn't give. I asked the manager whether he or someone checks the accuracy of the orders before they are considered complete and finished. Manager said no. Manager told me that it is the customer's responsibility to check their order, not the sellers. I was disgusted by the manager's answer and asked if he was serious. He said yes. I then told the manager that it is his responsibility to ensure that orders are fully and accurately prepared. This is part of customer service and quality assurance. The manager told me he didn't agree. Then the manager hanged on me. I have never received such an rude and unprofessional response from any institution. I have ordered several large meals for my family, but my business will not give every Wing Stop because of this location manager. Bad business and customer service I've ever experienced. I would recommend going somewhere else and avoiding this place. This is an honest and fair review. I wish I could give this rating 0 stars.