Chipotle Mexican Grill - McKinney

#14 - Mexican - McKinney, Delivery Services, Salads
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Chipotle Mexican Grill

Chipotle Mexican Grill
3.0 / 5 (1822 reviews)

Description

Recent visits to this restaurant reveal a consistent pattern of dissatisfaction. Diners report unhygienic practices among the staff, including inadequate food handling and poor personal cleanliness, raising concerns about food safety. The service is characterized by rudeness and inefficiency, with frequent mistakes in orders and missing items, such as utensils and chips. Patrons describe food quality as subpar, with poorly prepared dishes and minimal portion sizes. Overall, the lack of attention to hygiene, customer service, and food preparation has led many to seek dining alternatives, leaving this location struggling to uphold its brand reputation.

Last update: 17.01.2026 from: Wilson

Feedback

★ 3 / 5 from 1822 reviews
ispencer-1
20.10.2022

Soooo! Disappointed in this place! The review is based on the portion I was given. It seems the people serving have been trained to give less than half of spoon when they are serving I ordered a burrito bowl and the server got a spoon full of corn and literally shook it off and ended up with less then half a spoon full and TRIED to move my plate down the line! I shook my head in disbelief on what a scandalous move that was! Than I saw her do it to another customer so I figured it was the training. So this is my review IF you want to pay FULL price and receive less than half then this is the right place for you but for me , sorry man I work to hard for the little money I have left after I pay my bills so, I will gladly take my little money somewhere else. The guy at the checkout was polite and pleasant and the food was just like I expected thats the only reason why I gave two stars. Pay more for less at this chipotle!

doe-kharachar-school
20.10.2022

The staff seems rude and unhygienic. They lack adequate hair coverage and don’t wear masks or practice proper hand hygiene. They frequently talk over the food, and it’s concerning how much contamination could be introduced, as there’s nothing protecting the dishes. Their eating habits resemble those of a beggar. I will definitely be avoiding this place in the future.

doe-kharachar-school
20.10.2022

Takeout order was ready, but they forgot utensils and napkins. I guess you need to request them?Either way, ordered a pollo asado burrito bowl, but if there was chicken there, there must have been so little that it could not be tasted or seen, not sure if the rest of the order was right as the bowl appeared to have been tipped over before I got it and it was all mixed up. Have been to other Chipotles before and this one needs help, they clearly misrepresent the brand.

fruecker-2
07.09.2023

The service here is incredibly friendly and the food is served hot! The restaurant is clean as well. I will definitely return to this location.

ispencer-1
20.10.2022

How hard is it to remember a bag of chips? At a burrito joint? Every single, and I mean EVERY single time I have ordered from this location, they forget my chips, And or my order is wrong. I am being completely sincere when I say that this has happened every. Single. Time. I've ordered from this location. Easiest job in the world to slip a bag of chips I paid for into my bag. Get it together

FAQ

There is a TV / screen on-site where sports events are shown.

The restaurant also takes credit cards from the common providers as a means of payment.

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