Dunkin' - McKeesport

Breakfast, Lunch, Drinks

Dunkin'

Dunkin'
3.4 / 5 (2507 reviews)

Description

This popular eatery presents a blend of highs and lows, leaving many puzzled about its viability. While some patrons have enjoyed delightful meals, friendly service, and reasonable prices, others have faced frustrating delays and inconsistent order fulfillment. Complaints highlight understaffing issues, with service often perceived as neglectful and disorganized. Despite the chaotic environment, new staff members seem eager to improve the experience, leading to hope for future visits. The café's inconsistent hours further complicate its charm. Ultimately, diners are left divided, balancing their appetites against the chaotic service dynamics.

Last update: 12.07.2026 from: Ben

Feedback

★ 3.4 / 5 from 2507 reviews
ben-frame-benframe-e
03.05.2024

Terrible food and

stephanie-roberts-of-1
03.05.2024

I grabbed an iced coffee this morning, but it tasted off once I got to work. After my shift, I returned to the restaurant and spoke with the manager, who was extremely kind and understanding. She offered me various solutions to the issue. Mistakes happen, and I find that when the drive-thru line is long, it's often due to the customers, not the staff. Personally, I would never go through a drive-thru and ask for a list of every type of donut available, inquire about how something tastes, or place three separate orders. For that kind of interaction, I think it's better to go inside.

katie-marshall-3
03.05.2024

The staff is always friendly, and the donuts are consistently delicious. However, nine times out of ten, my coffee order is incorrect, despite having just three ingredients.

tom-burton-office844
03.05.2024

My grandson loves it

kaleeky-k
03.05.2024

I'm really not sure why it's so difficult to skip the whipped cream, but every time I place an order here—whether it's in-store, through the drive-thru, or as a mobile order—I request no whipped cream, and they always end up adding it anyway. I'm literally asking you to do less work.

FAQ

You can use the WiFi of the restaurant free of charge.

The rooms on site are wheelchair accessible and can also be used with a wheelchair or physiological limitations.

The restaurant also accepts credit cards from the common providers for payment.

More information

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