Reviews

Overall Total Score
3.5 out of 5
Very good | 1130 reviews

What User likes about Firehouse Subs Town Crest:
Your system really ran slowly, but the manager kept the line running. The hero I ordered was as expected. Other employees were polite. I'll come back to this place when in the area. View all feedback. What User doesn't like about Firehouse Subs Town Crest:
This was my first time ever visiting this chain. First impression was not good. I ordered online for pickup and when I walked in there were only a few people in the restaurant. There were about 6 employees or so and none even looked up at all when I walked in. After about 3 mins of me standing at the pickup counter one finally acknowledged and let me know they were still working on my order. Come on now. Even Home De... View all feedback.

Reviews from various websites

Aggregated
3.6 ★ from 10 reviews

My club on a sub was made in a very reasonable time, as it was in the middle of lunch. Chase, the manager and the team were all with customers during lunchtime....

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First visit to a store. Clean, friendly, helpful staff and a good sandwich. Good choices. Meat seemed fresh. Pepper and other add-ons were also fresh. The bathr...

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I was very happy to find another firehouse subs after the one in my area closed during the pandemic. They have the best sandwiches, especially the Italian sub....

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This was my first time ever visiting this chain. First impression was not good. I ordered online for pickup and when I walked in there were only a few people in...

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This place has definitely “fallen off” on food quality and customer service. The cashier absolutely had a staring contest with me before I had to initiate a gre...

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Menu
3.2 ★ from 8 reviews

I set four stars because they're a little expensive. One of my favorite sandwiches is the Hook and Ladder.

I was very happy to find another firehouse after the closed in my area during the pandemic. You have the best sandwiches, especially the Italian sub. The situat...

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This was my first time ever visiting this chain. First impression was not good. I ordered online for pickup and when I walked in there were only a few people in...

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I haven't been to firehouse in about 4yrs. Still as delicious as I remember. This location was not crowded. Employees were very polite and my order (placed on t...

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Ordered large Engineer and before placing my order asked the guy behind the counter if the mushroom is fresh or from the can. He said it's fresh and not from ca...

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Int Restaurants
4.0 ★ from 1069 reviews

First visit to a store anywhere. Clean, friendly, helpful staff and a good sandwich. Good choices. Meats seemed to be fresh. Peppers, and other add ons were als...

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I go to a lot of different sandwich places. Between jimmy John’s, subway, jersey mikes, and even wich which. Firehouse subs is by far my favorite! This location...

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The staff here is so welcoming and energetic it really stood out to me because i have never experienced customer service like this before. The staff were so fri...

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I don't usually write reviews, but I felt compelled to share my experience with the service at Firehouse. On my recent visit, I ordered around four sandwiches,...

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Mike
15.09.2023 - 14:50

I visited on November 3rd around dinner time and I must say, this place is truly fantastic! The sandwiches were exceptional—hot and fresh! My only concern is th...

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Sirved
3.8 ★ from 43 reviews

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