Wingstop - McAllen

I had occasion to speak to Brian, one of the owners by phone. My family had a really bad experience back in December. After speaking to Brian and not only receiving a refund right after the purchase, he and his GM from Edinburg, Phylicia, wanted to make it right. A replacement order. I can honestly say, that my opinion mattered and that their apologies are sincere. I recommend, based upon the fact that the order was correct, the apology is sincere and the food was very good, despite our having to drive nearly 1-hour home. Great Job! We recommend!

I went in on Thursday and received great customer service from the cashier Belinda. She was super sweet and even recommended the Hawaiian and Korean sauces for our wings and I do not regret getting them. She even offered us to do a survey to get free rolls which I had never even heard of. Who doesn’t want free rolls?? Will definitely be coming back just for her. Service was 100%

Food is always good with good staff. Never had an order wrong here. Only thing that I would say is that the wait for your order is typically around 20 minutes, but that's to be expected, and it always comes out tasty.

Idk about other people but I had great service! The few times I’ve been here the wings were fire, service was great, workers were great. Belinda the one who helped me was cute af so that’s a bonus haha also would be more of a bonus if there were more variety on beer!

This Wing stop is fabulous. We ordered to go but our apt was being sprayed for bugs. So I asked if we could just eat in. The cashier was so kind she said yes of course. She’s stated “I understand I live in apartments too.” We sat down and she brought out our online order in a bag with plates, cutlery and cups in her hand. I thought how kind was it that she brought our order straight to our table including table ware and the cups. I asked her for extra napkins. Instead of showing me where the napkin dispenser was she went and grabbed some napkins for us. My husband said this was the best service we have ever had in a long time at any restaurant. She wasn’t rushed and had a great positive attitude. You see my husband is ill and always has his service dog ‍