Pollo Palenque - McAllen

The server was attentive and helpful, asking if I needed anything else before she left the restaurant. read more The server was attentive and helpful, asking if I needed anything else before she left the restaurant.

For a a Mexican food joint that serves chicken, they give you want you want plus more. Also thier green guac salsa is the best! read more For a a Mexican food joint that serves chicken, they give you want you want plus more. Also thier green guac salsa is the best!

Well, first of all we were in line at the drive thru waiting for our turn when a woman came and got into the line in front of us just because she wanted to. The... read more Well, first of all we were in line at the drive thru waiting for our turn when a woman came and got into the line in front of us just because she wanted to. Then we decided to just go inside and order our food in there. When we got there we waited for about 10 minutes for them to take our order. Then after they finally came to us to take our order we said we wanted one pollo and he interrupted my mom by leaving to check something, when the men that was taking our order came back saying “we don’t have any pollos left because someone ordered 25 pollos so we don’t have any left” and I mean ok I get that person ordered 25 pollos but like it’s a kind of special order so why couldn’t the person ordering 25 pollos wait? Plus it’s call pollo Palenque because they do pollo why would they not have any left when they could obviously do more.

The food was tasty and nicely presented! read more The food was tasty and nicely presented!

Very disappointed, ordered from drive thru. It took them about 10 minutes to give me my order, when I get home I found out an overcooked chicken. read more Very disappointed, ordered from drive thru. It took them about 10 minutes to give me my order, when I get home I found out an overcooked chicken.