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Decent rooms and Mbarara prices (a bit high). The location is excellent on a quite street but with good restaurants and easy to access main road. The rooms are spacious and the hot water works. Their service though could be improved. I was disappointed though by their breakfast. For the price of 70 or 80k and they provide and omellete with 2 slices of bread, coffee or tea (no spices) borders on cheap. They can improv... View all feedback.
Decent rooms and Mbarara prices (a bit high). The location is excellent on a quite street but with good restaurants and easy to access main road. The rooms are spacious and the hot water works. Their service though could be improved. I was disappointed though by their breakfast. For the price of 70 or 80k and they provide and omellete with 2 slices of bread, coffee or tea (no spices) borders on cheap. They can improve on that and making sure that the tv is watchable (could barely make out what was on the screen and ended up switching it off).
Pathetic and Rude Night shift Reception staff. They forcibly give used wet towels from other rooms and tell u they don't have fresh ones. Non empathetic staff. Hardly Customer service oriented. Suggest Not to pay cash before checking in as later the guy at the reception misbehaves.
Nice place and nice hospitality, but not enough parking
Pelican is a hotel on the Bananuka drive and it has good meals and accomodation at
A very accessible hotel with great food and accommodation..... Located in the Central Business District of Mbarara (about to get city status)
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