Bambu Desserts Drinks - Mays Landing

I had to rewrite my review because the quality of the beverages has declined. My drinks used to be consistently great, and I really enjoyed coming here. However, over the past few months, the taste has changed significantly. For instance, today I ordered my usual sea salt foam oolong tea, but it had barely any foam at all. I still drank it, but I wasn't pleased with it. Now, there's a sign saying no refunds or exchanges, so I feel like I can't voice my concerns.

The restaurant now offers indoor seating, which is a nice change. The service was excellent, although there wasn't any food available inside. I ordered an iced coffee, which I asked to be mixed, but since I was on my way to work, I didn't have time to make a fuss about it. While I enjoyed the drink, I felt that for $8, I should have the option to enjoy a sit-down experience more akin to Starbucks, considering the price.

I drove here for 20 minutes only to discover they decided to close half an hour early. This seems to happen regularly. On the bright side, their drinks are quite good. My suggestion is to just update your posted hours and stop misleading customers into thinking you're open until 9:00.

Used to my favorite place with great atmosphere, but the first time there in a while and it completely changed. The Boba was hard and dry? Not sure how to describe it. The mochi ice cream was good, but u only one for the price that is not on the menu anywhere. Macaroons were definitely the best imo. And the general atmosphere was simple. The staff I interacted with seemed sad to be there. Spent 15 on regular size black tea, 1 Macaroon pack and 1 mochi. Bummed bc his only boba place in the area rlly. In any case, would return tho :

First, my daughter loves stuff from the shop and will probably continue to go there. I personally, will never spend another penny in that place again. They have horrible costumer service. It wasn 't the kid at the register, or the older man that came out for what I guess is moral support, it was the woman that came out of the back very aggressively. It honestly was a misunderstanding that went wrong. I have had tazo brand passion tea many many times, so I guess I was thinking their tea would taste similar. So when I stepped outside and took a sip and it tasted completely different I thought I was given the wrong thing. I thought it tasted closer to peach or mango. I guess it is my mistake thinking fresh tea would taste the same. So I went in and talked to the kid at the counter and said I think I got the wrong thing, it tastes more like peach to me. He went in the back and all I could hear was a woman fussing that it is passion tea . Then, the older man came out from the back and stood off to the side looking at me. Then, the kid came out and handed me another cup of the same thing. Then that woman came out of the back metaphorically swinging. She started right away aggressively, that is passion tea I made it myself. I said I 'm sorry it tasted more like peach to me (Me thinking of what I know of passion tea. She said to take the new cup I was given. I asked if I could have black tea instead. She said, I already made that for you. You should have said that when it was on the way back. I never asked to be given another cup of the same thing or to be given anything else at that point. I thought the kid was just double checking if it was passion tea. I figured either he would come out and say it was a mistake or explain it was not. I, as politely as I could, stated that I didn 't like the taste of the tea, could I just have a black tea instead? They could have said, well that will be whatever dollars and I would have accepted and bought it. Instead the woman just points to the front of the counter no exchanges or refunds. I said, ok, I will take the first cup. The cup I came back in with that I already had the straw in it, and which she still had in her hand. She said pointing to the new cup again, no that was already made for you. So I picked up the cup of a drink I didn 't want and left and gave it to my daughter. If the woman had not been so aggressive I would asked specifically stating that I want to buy another cup of (black tea. I didn 't feel like that was an option at that point and I certainly didn 't feel welcomed. She was just too aggressive and I just wanted to get out of there. I gave my daughter the drink. And now, I will never step back in that place again. Horrible costumer service by the drink maker woman.