Reviews
What User doesn't like about Pollo Tropical:
The food at this restaurant is excellent, but the service could use some improvement in hospitality. Our party of 10, which included 5 children, encountered some attitude when we requested additional napkins. The staff almost refused to provide us with extra napkins, which was disappointing. It's a shame because otherwise, we would have given them a 5-star rating. View all feedback. What User likes about Pollo Tropical:
This restaurant offers a variety of homemade dishes that are very similar to home-cooked meals. They serve rice and beans, rotisserie pork, flat steak, potatoes, cassava, stuffed pastries, and more. The prices are affordable. View all feedback.
Reviews from various websites
The service is great, the rice beans and huh will only be cooked rite the burgers are I would give them ten stars if we could
Almost food huh with a tropical spin. the food was good. the service was faster than we expected in puerto rico. they needed vaccination evidence.
Delicious soup...but the plantains were dry, hard, and old.
Great food but cashier's name lydia she needs more training in customer service... don't know how to talk to people
The food was so awful The red beans did not have no flavor the beef taste like rubber Give it a thumbs down And the food was cold
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