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Contribute Feedback What Monica K likes about Maclove:
Food was excellent! Love your zoups. The salads we have had have been amazing. The Cobb and the Caesar are our favorites!Being able to order online is a huge plus. Thank you and we'll be seeing you guys soon! View all feedback.
What Jeffrey R doesn't like about Maclove:
Overpriced soup. They offer samples. It's yummy but for a bowl of SOUP at their prices someone should be feeding me and wiping the dribbles off my lips. Stay at home and cook instead. View all feedback.
Overpriced soup. They offer samples. It's yummy but for a bowl of SOUP at their prices someone should be feeding me and wiping the dribbles off my lips. Stay at home and cook instead.
Really disappointed in changes made to one of the best soups I have ever had. The chicken pot pie with pie crust crumbles was my family's favorite. So disappointed in the changes to everything about this soup. I'm not sure how it can even be called the same thing now.
Have no idea about the food. Ordered online for pickup. Arrived to a closed store at 6pm on a Saturday evening. My credit card was charged anyway. I have called twice and emailed the store and corporate. I have been ignored. Just passing through while traveling or I would go to the store. This is theft.
It pains me to write a bad review for Zoup, as it 's been a favorite for many years, but this location is subpar at best. There has clearly been a change in ownership in the last several months. We walked in at noon to a completely empty restaurant. So much so that my sister and I thought it may be closed. No employees in sight. After a few moments a gentleman came from the back but did not greet us or offer samples. All of the soups had lids on and there was no identifying tags. He clearly didn 't want us sampling anything. We both ordered the Mediterranean chickpea Broth Bowl. The man quickly told us if we wanted that it would be about a 15 minute wait bc they were out of broccoli. They were also out of all other menu items containing broccoli because the old broccoli went bad and had to be thrown away. It seems other reviewers have mentioned they are consistently out of broccoli oddly? My sister ended up ordering chicken noodle soup and I the salad. My salad was fine but the soup was Luke warm at best and definitely not up to previous standards. Sadly we both agreed this would be our last visit to the Maumee location. I would think Zoup headquarters would hold franchisees to higher standards.
Amazing atmosphere and GREAT customer service! Staff are fast and efficient with processing orders and the salads are always fresh! 10/10 recommend!