Fuze - Matthews

I ordered a Philly cheesesteak and it was amazing, just like always. The service was quick as it was a takeout order for lunch. The price per person was between $10-20. The food, service, and atmosphere all deserve a perfect rating of 5.

Store is never open at the times they say they are, please update your hours. If you open at 10 it would be nice to know that before driving up there and it being completely dark.

I just picked up 3 sandwiches from this location. I had placed the order online with option of extra cheese, their online system does not charge extra. The guy was making the sandwich and I said can I get the shredded cheese that I had asked for. He said that would be extra, I said sure I don’t mind paying for it. The guy charged me $4.15 for extra cheese which seemed odd to me. I called another subway and they said I Was definitely over charged. They only put small amount anyways. I don’t mind paying extra but 4.15$ was outrageous. I had also asked for side ranch for all 3 sandwiches and the guy was like I can’t give that much. I’m like I could have asked for it online on the sandwich for free but the sandwiches gets soggy so wanted it on the side. He’s like I can’t give you on the side. This is the second time at this location this has happened to us. Last time the worker flipped out on my husband over ranch when we asked for it on the side. We get these sandwiches for my kids all the time and never has anyone made a big deal about it except this location. Food: 2 Service: 1

I was disappointed to find out that this restaurant does not honor the coupons that are distributed through mailers. Food, service, and atmosphere all received a rating of 4.

We went for lunch and were disappointed with the restaurant. The bathrooms were dirty and lacked toilet paper. The dining area was also unclean, with tables that appeared to have never been wiped down and food on the floor. The staff did not greet us and one employee even ate behind the counter without washing their hands afterward.