Andrea's Chicken - Maspeth

I am basing my review on my pick up orders. Ive ordered the combo meal with a while chicken, rice, beans and am avocado salad, and the meal has always tasted fr... read more I am basing my review on my pick up orders. Ive ordered the combo meal with a while chicken, rice, beans and am avocado salad, and the meal has always tasted fresh. the price is reasonable for a family meal.

My favorite go to when I dont want to make dinners. Tastes amazing and brings sharable portions. read more My favorite go to when I dont want to make dinners. Tastes amazing and brings sharable portions.

I have ordered from Andreas Chicken numerous times in the past, so I am familiar with their food. This time, I ordered a whole chicken with a side of beans. Unf... read more I have ordered from Andreas Chicken numerous times in the past, so I am familiar with their food. This time, I ordered a whole chicken with a side of beans. Unfortunately, the beans were scarce and mostly consisted of bean broth.

I do not recommend Andrea’s Kitchen. I’ve been a loyal customer for over five years, but after my most recent experience, I’ll never be ordering from them again... read more I do not recommend Andrea’s Kitchen. I’ve been a loyal customer for over five years, but after my most recent experience, I’ll never be ordering from them again. They charged me $40 for a New York steak with fries—a dish that’s not even listed on their online menu. The steak was small, not worth anything close to $40. On top of that, I paid $15 for a chupe de camarones that came in a tiny container—the same size you’d get for a $5 soup at any other restaurant. When I called to ask about the price difference, the person on the phone told me, “Everything is super expensive now,” as if that justified charging more than what’s shown online. There was no warning about these higher prices beforehand. In total, I paid $61 for a small steak and a small soup. I truly feel scammed and extremely disappointed with the customer service. Don’t just take my word for it, go see for yourself if a tiny steak and a small cup of soup are worth that kind of money. I’ve supported Andrea’s Kitchen for over 5 years, but this experience completely changed my opinion. I won’t be back. Answer: I took the time to leave a review and it’s clear that it wasn’t read or properly addressed. There is no steak listed on your online menu for $40, which makes your current in-store pricing misleading and a form of false advertising. If you are changing your menu or adjusting prices, it’s your responsibility as a business to keep your online listings updated. Outdated information reflects poorly on your management, customer service, and overall transparency. Trying to justify the discrepancy does not excuse the issue. It’s simply the wrong way to run a business, and customers deserve clear, honest communication; especially when it comes to pricing. The shrimp soup is clearly advertised on your menu as $19.99, with no mention of different size options. Now you’re saying it’s $22? That alone proves my point: you’re misleading customers with incorrect pricing. You can’t expect customers not to raise concerns when your advertised prices don’t match what you’re actually charging. This kind of inconsistency reflects poor communication and misleading business practices. I have been a loyal customer for some time, which is why I felt confident placing an order over the phone without confirming the price or checking the receipt at pickup. The waitress never mentioned the prices over the phone when I was placing the order. However, upon arriving home and opening my order ; which consisted of a small container of soup, a small steak, and a side of French fries, I was shocked to discover I had been charged $40 dollars just for the steak with a side of French fries. This pricing felt excessive, especially considering the portion size. What made the situation worse was the lack of communication. The waiter did not provide a price when I placed the order, and there was no indication that prices had changed. I later called to express my concern and was simply told that “everything is expensive.” While I understand that costs have gone up, the way this was handled felt dismissive and unprofessional. If prices are being changed, they should be reflected accurately on your website and clearly communicated at the time of order. Failing to do so not only misleads customers but also borders on false advertising. I hope you take this feedback seriously and make the necessary adjustments to avoid future misunderstandings. Meal type: Lunch

Andrea's kitchen in Maspeth is by far the best place to eat deliciously. The food is fresh and the attention of Diana is one of a kind. I am recommending this l... read more Andrea's kitchen in Maspeth is by far the best place to eat deliciously. The food is fresh and the attention of Diana is one of a kind. I am recommending this lovely place without a doubt. Come over folks!!! Buen provecho!!!