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Contribute Feedback What User likes about Sugar Factory Foxwoods:
great service, great staff, food was on point and arrived in a timely manner... wife loved the PB martini and the atmosphere had great energy. highly reccommend reserving online especially during high peak times. i literally watched the waiting line from the time we got there to when we left 45 minutes after arrival, the last person in line was finally up front... overall a great experience. can't wait to go back. View all feedback.
What User doesn't like about Sugar Factory Foxwoods:
The hosts were very rude and not accommodating at all. They kept insisting that I was far from the entrance, which was quite exaggerated. I had made a reservation for 9 people and requested 2 extra chairs for the children. Instead, they seated us at a table that only accommodated 8 people and asked us to wait for 2 more guests. I explained that this was not sufficient for our party of 9 as I had originally reserved.... View all feedback.
Service was kinda slow and they were out of the peach pitbull goblet. Overall food was good
The food was excellent, and the kids really enjoyed the specialty drinks. However, our server was disappointing.
Food sent back 3 times ! Server was awesome was told new cook in training ! Food cold then 3 times he could not cook an over Easy egg ! Are you kidding ! Manger came to table to try to fix was very nice removed the one plate price ! Not a very good visit by any means !
Great service, great staff, food was on point and arrived in a timely manner... wife loved the PB martini and the atmosphere had great energy. highly reccommend reserving online especially during high peak times. i literally watched the waiting line from the time we got there to when we left 45 minutes after arrival, the last person in line was finally up front... overall a great experience. can't wait to go back.
Always looked like a fun place from the outside. It’s just too much not my music style. And the worst part my daughter was served a piece of raw chicken in her stir fry. They took it off the bill (my son too who was too grossed out to eat his) and offered another meal which they charged us for. Drinks were fun but very pricey. Our server was amazing though. That was a one and done for us.
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