David Burke Prime - Mashantucket

We reserved the private room for a special occasion. When we got to the stand, the staff told us there was no reservation for the private room and they they would set it up for us. We stood around for at least 20 minutes awkwardly watching staff stumble around, building menus as guests were arriving. There appeared to be zero preparation before guests arrived and even less care about treating guests with any kind of dignity. The food was truly unemarkable. It's hard to imagine why this establishment has any credibility. The young woman at the stand and the waitress were decent but even they couldn't erase the rocky start, general disregard for guests time and lackluster food.

Normally when I dine here, the food is amazing, service is beyond great, and dinning area it's clean. But unfortunately this past weekend, when I took my sister there for her birthday, we ate and enjoyed the meal. Until my sister notice mice running around the lighting fixture above the kitchen and one made it out to the dinning area and just ran around. This was very disappointing, probably won't go back.

Our waiter Tony is the best. His service was impeccable. Great sense of humor. The table consensus for Tony is first class.

We have never been disappointed!! Everything is always beyond expectations. Kayla was a server this visit. She’s the sweetest. Very attentive to our needs. Will definitely be back!!

Zach was phenomenal and the food was great. He was attentive, polite, cool, and absolutely added to the experience.