Los Portales - Martin

Their stake fajitas are sizzling with just the right amount of spice..The cook is better than others from this same chain The waiters have never misunderstood me. I don't know what the other customers are complaining about.If they want to get drunk they can find a bar.

I eat there fairly frequently. The service is relatively quick, the food is decent, but the waitstaff is hit and miss. Sometimes you get a really nice one but more often than not they are rather stoic and, while not unfriendly...they are not friendly either.

I have ate there alot and everyone was always nice to us and all of our food was good and we always got what we ordered.

Went there with friends and ordered a baked potato with chicken and CHEESE with onions and peppers while my other friends ordered chicken CHEESE and rice. our entr�es did not have cheese on them . when we asked for cheese he brought out a bowl of cheese which cost 3 dollars and they tried to charge us 1.25 ea which is 5 dollars... then when we questioned the waiter he ripped up us dollars and threw them at us.... i will never go there again. the one in uc is alot better than this **** hole.

I used this restaurant for a family get together after a graduation ceremony. The service was horrible. We received no chips or salsa after the intail batch for a table of 4. The waiter paid no attention to our table and servile times we were left waiting for him or had to ask the person busting tables to ask him to come over which he never did. At the end of the meal I reviewed my bill only to find that the Daiquiris I had ordered were non alcoholic. When I tried to address this problem with the waiter who I had to walk around the restaurant to locate and pin down, He told me I had to have ID out and ready if I wanted alcohol. However, at a table of four all order alcohol and I was the only one to received non alcohol drinks. He never carded or asked for ID from me or any member at my table. A manager eventually came to the register after I got no where with the waited. When I politely tried to address the matter and explaining to the waiter that i did not wish to pay for something I did not order, I was met with rude hostel behavior and him slouching across the counter to speak to me. He then lied to the manager stating he requested ID from me which he did not. The manager was no less hostel or more professional than the waiter and they preceded to discuss the matter in front of me in Spanish for a good 5 minutes. He refused to take both drinks off my check and I paid for one. POOR and RUDE customer service over 6 dollars. I would never recommend this restaurant location to another living sole.