Mcdonald's - Marks

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I arrived at McDonald's in Marks, MS, at 10:36 PM on October 15, 2023. When I got there, the entrance door was locked, even though the sign on the door indicated they were open until 11:00 PM. I noticed cars in the drive-thru, so I joined the line. After nearly 10 minutes, the car in front of me placed their order. When I pulled up to the speaker, I waited another 10 minutes without anyone taking my order. During this time, four more cars lined up behind me, yet no one acknowledged my presence or informed me that they were closed. I decided to walk around to the drive-thru window, where I was told that their headsets were off. If you say you’re open until 11, you should actually be open. I can’t do anything about your employees not wanting to work until closing, but I can choose not to return, and I hope others will consider doing the same.

I ordered two apple cakes and a Diet Coke without ice. The cakes didn’t have any time stickers on them, and the drink was at room temperature. When I mentioned this to the staff member, she didn’t seem particularly concerned. I expect drinks to be cold, even without ice.

I ordered two burritos, but they only gave me one. When I explained that they misunderstood my order, they had the audacity to laugh in my face and insist that I was wrong. I will never come back here again. The burrito I did receive was disgusting and tasted stale, as if it had been sitting around for a few days!

Takeout Meal Type: Other Price per Person: $30–50 Food Rating: 4/5 Service Rating: 5/5 Atmosphere Rating: 5/5 Recommended Dishes: Vanilla Cone, World Famous Fries, Sausage McGriddles, McMuffin, Deluxe Crispy Chicken Sandwich Parking Availability: Somewhat challenging to find parking Parking Options: No parking available