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Contribute Feedback What User likes about Hero Certified Burgers:
The restaurant is consistently clean and the food is always top-notch, but what truly stands out is the impeccable service that never fails to leave me with a smile on my face every time. View all feedback.
What SnipeRR doesn't like about Hero Certified Burgers:
The service at this restaurant was extremely slow. It took 15 minutes for my order to be taken, even though there were only 2 people ahead of me. The burger I ordered was disappointing and lukewarm. This was my first visit here and will likely be my last. Overall, I did not enjoy my experience. View all feedback.
The service at this restaurant was extremely slow. It took 15 minutes for my order to be taken, even though there were only 2 people ahead of me. The burger I ordered was disappointing and lukewarm. This was my first visit here and will likely be my last. Overall, I did not enjoy my experience.
I had such a pleasant experience here earlier tonight. My sister and I stopped by for dinner and we were so satisfied with everything! The lady at the front counter was amazing! So genuine and cheerful, you can tell she enjoys her job and enjoys interacting with people. I love that they have a separate gluten free menu, which made it so quick and easy to decide what to order. I did the build your own burger combo. I tried the gluten free bun and poutine as a side and OMG honestly the best gluten free burger and poutine I’ve had in a long time! It was so tasty and fresh! I’ve never had a fried egg on my burger before but I’m so happy I tried it I loved it!! The bun was delicious and held together really well. They’re really generous with the burger toppings, the sauces were spilling out and messy but in a good way haha. Also generous with the poutine gravy and cheese, every fry was coated I didn’t have to mix the poutine at all!! So nice to be able to enjoy a poutine with gluten free gravy, I can’t get that from many places. Amazing quality and worth the price. It was also a very short wait time, maybe 5 minutes. I truly enjoyed my entire experience, I’m so happy with all my choices and I’ll for sure be back the next time I’m in Markham, thank you!! : )Dietary restrictions: Separate gluten free menu!
Preparing person didn't use gloves in the kitchen to make burger sandwich. He was using fingers and hands to prepare our sandwich. I didn't like that
The Hero Certified location at Highway 7 and McCowan was quite unpleasant due to a strong odor. When I mentioned this to the owner, he acknowledged that the floors needed cleaning. It is concerning that such a popular spot would overlook basic cleanliness. An inspection should be conducted to ensure that the food preparation areas and restaurant overall are kept clean.
The restaurant is consistently clean and the food is always top-notch, but what truly stands out is the impeccable service that never fails to leave me with a smile on my face every time.
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