Wendy's - Marion
Wendy's
Description
At a local Wendy's, recent experiences suggest a decline in both food quality and service. Customers have reported inaccuracies in orders, with some receiving items that didn't match their requests, leading to dissatisfaction. Complaints about the cleanliness of the dining area underline the need for better maintenance, as dirty tables and neglectful staff have left patrons frustrated. Although some staff members are friendly, concerns about upselling practices and overall inattentiveness have tarnished the dining experience. Once a beloved stop, this Wendy's now faces criticism, leaving many to reconsider their return.
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Feedback
We noticed three managers and four staff members present. We had to wait for nearly 30 minutes.
We ordered a sour cream and chive potato, but they served us something else entirely. We also ordered a large bacon cheeseburger, and it was missing a key ingredient. Out of the three items we ordered, two were wrong, and the restaurant wasn't even busy at the time. I won’t be coming back again. There are many restaurants in Marion, so I recommend avoiding this one.
I had the absolute worst service I've ever experienced at a Wendy's, particularly at the location on Tar Half Capital. The employee at the register was not helpful and seemed overwhelmed, which caused a lot of confusion. Additionally, the food was taking a very long time to be served at the tables, and the line was moving extremely slowly.
I ate wendy today and became literally sick. I called the manager and said it was a problem with my body and tried to say the cheese was fresh, but we all know that milk products are prepacked. because I eat quite the same when I go, it never made me sick until today, so I know for one thing, it's nothing to do with my body. it was very disrespectful.
More information
QR-Code for the menu
