Steak 'n Shake - Marion
Steak 'n Shake
Description
The restaurant has experienced a noticeable decline in service quality and atmosphere, with automated kiosks replacing traditional order-taking. While the food remains decent, some items like fries and chili have fallen short. Cleanliness issues, especially with tables and bathrooms, were reported along with staffing shortages. However, a few patrons praised the quick delivery and excellent customer service from remaining staff. The ambiance feels tired, and the shift to technology may alienate some customers. Despite the mixed experiences, those who enjoyed the food found value in their visits and expressed potential for return.
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Feedback
The prices are quite high considering the small portions served. The containers for the fries and onion rings were only half full and served cold. Although the burgers were decent, they were surprisingly small. Overall, it didn’t feel worth the cost when you can find better value for your money elsewhere.
I ordered my burger without any toppings, not even ketchup, which was disappointing. I didn't request any items to be removed, so it was quite frustrating. The fries were cold, and the only thing that was decent was the chili.
GREAT food except onion rings. Not really a complaint, just my opinions
The food was decent, but it took around 20 minutes to arrive. The bathrooms were messy, and trash cans were overflowing throughout the restaurant. They definitely need more staff.
Great food and the best milkshakes!
Menu
Dipping Sauces
Frisco Sauce$0.5Steakburger &Amp; Specialty Combos
3 Pc Chicken Fingers Combo$11.6Popular Items
3 Pc Chicken Fingers$8.2 Original Double Steakburger With Cheese Combo$10.1Steakburger & Specialty Combos
Garlic Single Steakburger Combo$10.1Steakburgers & Specialties
Garlic Single Steakburger$6.9
Menu PDF
FAQ
More information
QR-Code for the menu
