Koko Black Highpoint - Maribyrnong

We love coming back to Koko Black at Highpoint for afternoon snacks. Their iced chocolate and salted caramel are so yummy. The staff is always accommodating with us having a baby and a pram. I always get asked if I need to reheat my baby bottle or if they can help with anything.This place is pram friendly, and it’s not too noisy whenever we would visit either from lunch or the afternoon school holidays, weekends, during the week.Their dessert range is so delicious. Customer service 10/10

Love the chocolate but don’t use delivery service paid express and to come from Melbourne nearly a week.. website says 1 2 days.. if I had know would never had ordered..

Older women name started was somthing along the lines of mimi was amazing and absolutely lovely will definitely becoming back. Kid-friendliness: Very friendly Meal type: Lunch Price per person: A$20–40 Food: 5 Service: 5 Atmosphere: 5

Hot chocolate was still delicious, but we found a problem with the employee's attitude. Even though they were not busy, they couldn't handle it properly as they did not get used to the work. Then I though they had to help each other and solve it. As if it wasn't their jobs, the workers worked like a private business and other customers and I couldn't receive proper service. Service: Dine in

I bought 3 packs of different chocolates and truffles and paid 150, seriously 150 and when i ask for a separate bag because he was stiffing 3 boxes into one bag the guy at the counter said so rudely that it gonna be extra charge, seriously Koko black people paying you so much money for your chocolates you can't even give one freaking bag seriously shame on your Service and your service provider's. Never gonna buy anything from Koko black.