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Contribute Feedback What Markus Harber likes about Chipotle Mexican Grill:
It's chipotle. It's not always going to 100% top of the line, but whatever. You're still gonna go here anyways. Besides, much like literally everyone else, they're constantly understaffed. But still friendly and helpful. Just go and order your food and stop complaining. View all feedback.
What Timea Szasz doesn't like about Chipotle Mexican Grill:
The portions at this restaurant are not very generous, yet the prices seem to have increased oddly. A coworker who clearly doesn’t know how to pack a bag properly placed my bowl on its side—not sideways, mind you, but facing the right side up. A short one-minute walk to my car caused the bag to start leaking, with juice from my bowl spilling everywhere. My pants and car were both affected. Overall, it was an unforget... View all feedback.
Yesterday (6-24-22) sat for dinner and waited 30 minutes before the order in line. my friend and I got a burrito and asked for a little extra white rice and she said what she had everything and could give us more! They all seemed really crawling to be there! a dame went away and commanded were stopped! only a terrible place! use them to be great, but now it sucks!
Went there for dinner tonight and used the mobile app. It was almost 30 mins late. Then I got into my car and saw the guacamole was all brown. I went in and kindly asked for a new guacamole and the lady said “you just have mix it up” so then I asked again can I just have a new one please. She took it out of my hand and threw it away. Made me a new one and just set it on the counter far away for me to grab it. Then I said thank you and she rolled her eyes and walked away. Never going again. Wish I could give 0
It's chipotle. It's not always going to 100% top of the line, but whatever. You're still gonna go here anyways. Besides, much like literally everyone else, they're constantly understaffed. But still friendly and helpful. Just go and order your food and stop complaining.
This location is always pretty dirty in the dining room. My experience last night was the worst ever. The dining room was filthy. No toilet paper in the bathroom and to top it off, as we were leaving, we saw an employee CATCH A MOUSE THAT WAS RUNNING AROUND THE KITCHEN WITH A CUP. They refused to refund our money for the to go orders we no longer wanted to eat, and just told us they had had the door open that day and that we would have to contact the corporate office to request a refund if we wanted one. Horrible experience. I will not return to this location. Gross.
Online it says they are open until 10 PM. On their door it says they are open until 10 PM. I walk in at 9:01 and they say they are closed 9:00. I asked them if they could kindly make me a burrito and they said “no we are closed, which part of that do you not understand”. Customer service is all about taking care of your customers and creating an atmosphere in which they would return. You guys really dropped the ball on that one!
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