Arby's - Maple Grove

I wasn't planning to say anything, but Google keeps prompting me for my opinion, so here it is. During my last visit, every window in the restaurant was covered... read more I wasn't planning to say anything, but Google keeps prompting me for my opinion, so here it is. During my last visit, every window in the restaurant was covered in handprints and fingerprints, including the takeout window and the front doors. I had to park my car and go inside to retrieve something that was left out of my order, and the entire place looked sticky and unclean. The employees were just standing around, and someone really needs to clean the front doors and windows. I really enjoy the food, but unfortunately, I won't be returning until I see some improvement in this area, as it reflects what might be happening in the kitchen as well.

I went through the drive thru and ordered some basic items. It took about as normal of time as any other drive thru but one of the sliders was incorrect after r... read more I went through the drive thru and ordered some basic items. It took about as normal of time as any other drive thru but one of the sliders was incorrect after receiving the food. As I pulled around and was stepping out of my car to go inside and get itcorrected, the manager was just pulling into the parking lot and asked me if anything was wrong with my order. I explained tohim it was just the wrong slider and no big deal but he insisted on correcting the order. He took my receipt and had the wholeorder remade and brought it back out to me shortly after. I leave 5 stars not for the food because it is fast food and we allknow what to expect, but instead I leave 5 stars for the service.

I absolutely love the turkey gyro at this restaurant. While they offer it in two other flavors, I believe turkey is the only one that truly stands out. I usuall... read more I absolutely love the turkey gyro at this restaurant. While they offer it in two other flavors, I believe turkey is the only one that truly stands out. I usually enjoy it with a diet Coke and a large curly fry to round out my meal. I don’t have any witty comments for this review; I just think it's genuinely great fast food. By the way, their roast beef is amazing too—definitely worth a try. The customer service here is consistently excellent, which really adds to the overall experience. Never underestimate the value of great service!

I really enjoy dining at Arby's; it's one of my favorite places to eat. My personal favorite is the Beef & Cheddar Classic. They also have a great selection of... read more I really enjoy dining at Arby's; it's one of my favorite places to eat. My personal favorite is the Beef & Cheddar Classic. They also have a great selection of items, including sliders, Reubens, and gyros.

The person at the drive-thru was outstanding! He was extremely polite and seemed to genuinely enjoy his job, or at least interacting with people. He would do gr... read more The person at the drive-thru was outstanding! He was extremely polite and seemed to genuinely enjoy his job, or at least interacting with people. He would do great in a position that relies on tips!