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Contribute FeedbackBertucci's has long been a family favorite, but recent reviews suggest the pandemic has had a significant impact on this beloved chain. While some diners praise the attentive staff and delicious food, others note challenges with service, wait times for meals, and a focus on fulfilling online orders over in-person dining. A common theme emerges regarding staff shortages and uneven experiences, highlighting the importance of consistency in customer service. Despite these concerns, Bertucci's continues to offer a familiar family-friendly atmosphere, promising a mix of hits and misses for diners during these difficult times.
I love this place so much! Please don't get out of the ****!
I love this place this is my wife and I's first date place and the food is always really good
The food was delicious. The service was excellent. Attention to detail was spot on We will return
This was our first time eating out as a family since the Pandemic. When we walked in, it smelled and looked so clean. We were sat far apart from other patrons. The menu was online which was easy to get to. The server was great, and so was the food! Everything we ordered was delicious. The manager was very friendly. We had a great time and will be back. Thank you Bertucci's for giving us a nice experience during these stressful times!
We ordered food for Christmas Eve dinner instead of cooking. It was a wonderful change to what the traditional foods we serve. Calzones, spaghetti and meatballs, and pizza for all! Yummy!!