Little Caesars Pizza - Mansfield

I just made a retrieved pizza from this place for the first time and that's just not acceptable???? The pizza is to the point where it breaks when I pick it off I have 3 good slices from this box and the rest are just disgusting.

Had the worst service and food experience of any pizza place ever at the Little Ceasars in Mansfield, TX located on Debbie Lane. We ordered almost $70 worth of pizza including service fees and driver tip at 4PM to be delivered at 6PM. At 5:59PM I get a text that my order was cancelled. I tried to call the location many times and they must have had the phone off the hook because it just rang busy. My wife went to the store and said that the line was full of people with the same situation, canceled pizza orders. She stated that there was a person standing at the register canceling order, after order, after order. She finally got to speak to a team lead and convinced him to give her all the hot and ready items they had which ended up being 2 totally overcooked and burned cheese pizzas, 2 decent pepperoni pizzas, 1 three meat which must have been somewhat fresh, and two deep dish cheese which again we're overcooked. The attached image is one of the staff members (face hidden for privacy reasons) who is responsible for cooking your food. Taking no pride in the way he looks in front of customers so you can be guaranteed that he doesn't take pride in the way he prepares your food. Not wearing a Little Ceasars shirt or any type of uniform, pants sagging so every customer can see his underwear. I will NEVER give Little Ceasars of Mansfield another penny of my money.

Horrible service and Time management. We ordered pizza 11:15 am for a door dash pick up and deliver. It was 2 pizzas, 1 cheese and 1 pepperoni? it took you all 1.5 hrs just to make the pizzas. We will never being ordering for this location, better yet from Little Caesars ever again. This happens at most locations anyways. By the way you forgot to slice the pizza. Smh

Made an order online and upon arrival for pickup the manager was sitting in a chair playing on his phone. I walk up to the portal and my pizza isn't in there. He looks annoyed he has to go to the back and get it. Then tells me oh by the way it's a thin crust we don't have any dough. Hands me my bag of crazy bread and then says oh we don't have any crazy sauce made sorry. I would have appreciated a phone call to let me know so I could cancel my order. I would have paid more elsewhere had I known I was going to arrive and get thin crust and no sauce ? worst customer service.

Many star reviews and I can certainly understand why. But I had a completely different experience! During the New Year's Eve we exchanged because my lady wanted a deep plate pizza. They were very busy because it was New Year's Eve and they were also among servants. The Lord behind the counter told me that it would wait a long time. Has not really waited so long, not only that, but this man gave us some really delicious bread sticks with marinara totally free for waiting. Surprising service, good pizza and easy on the wallet. I'm sure I'll see you soon.