Reviews

Overall Total Score
3.7 out of 5
Very good | 2750 reviews

What Molly Ross likes about Costa Coffee:
Love going for a quiet drink of coffee here in Mansfield Town Centre whilst waiting for the wife doing her clothes shopping. Costa staff are really welcoming and friendly and they always carry my drink to my table as Im on crutches when I go in. Always time for a quick smile and chat, Costa is only 1 of 2 places in the town centre that I go in to for a decent cuppa View all feedback. What adyval doesn't like about Costa Coffee:
Called here Saturday morning 26th November 2022 for coffees. We use to come here about every 2 weeks but not been for about 3 years. There was a very long queue to the door, service was slow, 4 staff behind the counter, have 2 runs of the equipment to make coffee but only using one, WHY. The staff were not very customer friendly; the coffees were very weak and horrible. Shall not go again View all feedback.

Reviews from various websites

Tripadvisor
3.0 ★ from 22 reviews
CeeJay
11.10.2023 - 01:23

Upon entering, there was a terrible smell that I initially attributed to being an environmental issue outside. However, upon visiting the toilets, I discovered...

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Logan
11.10.2023 - 01:23

I feel sorry for the staff working in such poor conditions. The restaurant was infested with flies, with one flying out when a cup was picked up from a shelf. T...

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Mandy
11.10.2023 - 01:23

The restaurant was dirty and understaffed, with only 2 employees working. One of the female staff members, with long dark hair, kept touching my cake multiple t...

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adyval
11.10.2023 - 01:23

Called here Saturday morning 26th November 2022 for coffees. We use to come here about every 2 weeks but not been for about 3 years. There was a very long queue...

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Owen
11.10.2023 - 01:23

Visited this morning for a couple of coffees and left shortly after purchase. The customer service is non existent! To serve a customer a not say 1 actual word...

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Despite some negative reviews mentioning long queues, weak coffees, unclean premises, and unfriendly staff, many customers seem to enjoy visiting this Costa coffee shop in Mansfield Town Centre. Regular patrons appreciate the welcoming and friendly staff, with one customer commenting on how the employees always help carry drinks to their table. While some issues like dirty premises and unattended stacks of pots were noted, it seems like the staff's excellent customer service is what keeps people coming back for a decent cuppa.

Menu
4.8 ★ from 6 reviews
Gorčin
26.08.2022 - 18:29

Always a good soya latte at the costa the vegan bacon cob was good and also

Abbie
22.12.2022 - 09:22

Great atmosphere, great service, great coffee and eating. would definitely recommend.

Tara
22.12.2022 - 09:22

Big coffee not too sure about the use of serviettes as toilet paper, although costa coffee “Our serviettes have cleaned happy faces since 1971” is that a write...

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Frank
22.12.2022 - 09:22

Great service beautiful staff and of course large coffee

Lizzie
30.01.2022 - 12:19

Love going for a quiet drink of coffee here in Mansfield Town Centre whilst waiting for the wife doing her clothes shopping. Costa staff are really welcoming an...

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Facebook
4.1 ★ from 50 reviews
Foursquare
3.2 ★ from 32 reviews
Google
4.0 ★ from 562 reviews
Restaurantguru
4.1 ★ from 499 reviews
Gastroranking-uk
4.1 ★ from 470 reviews
Int Restaurants
3.8 ★ from 1055 reviews
Heyrestaurants
2.4 ★ from 54 reviews

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