Subway - Manhattan

#19 - Fast Food - Manhattan, Sandwiches, Delivery Services

Subway

★ 3.2 / 5 (2199 reviews)

In a recent visit to a local sandwich shop, diners found themselves torn between tasty offerings and significant service shortcomings. While the roasted chicken sandwich received praise for its flavor, customers lamented the lack of staffing, with only one employee managing the chaos during peak hours. Complaints about unprofessional behavior from staff, including a dismissive attitude and complaints about their own meals, tarnished the experience. The overwhelmed employee, despite her best efforts and polite demeanor, struggled to meet demand, leaving patrons dissatisfied and frustrated. Overall, the restaurant appears in need of better management and adequate staffing to enhance the customer experience.

Last update: 17.01.2026 from: User

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★ 3.2 / 5 from 2199 reviews

Was Anonym at Subway a mag?
My sandwich was tasty; I ordered the roasted chicken. However, it's clear that the restaurant is in need of more staff, as there was only one person working. She was efficient, but we had to wait longer than usual for our turn. When I asked if there were any other employees who could assist her, she mentioned that she was the only one on duty. I felt sympathy for her, as she appeared to be a bit overwhelmed. Nonethel... View all feedback.

What Anonym dislikes about Subway:
Firstly, I have to say that the meatball sub I had at Subway was fantastic! However, the downside is that this Subway, along with others in Manhattan, Kansas, doesn't accept any coupons at all. Because of this, I don’t think I’ll be returning to any Subway locations. I just can't understand how a meatball sub can cost $X.00 plus tax! View all feedback.

★ ★ ★ ★ ★

Couldn’t get my sandwhich because their equipment didn’t work didn’t offer me anything and held my sandwhich by the time I left my lunch was over highly unimpressed!

★ ★ ★ ★ ★

Always have fresh good breads meats ? and veggies for a good sub. And love the coupons the most.

★ ★ ★ ★ ★

The staff is super friendly. They go beyond to fix an order or make it right for the customer.

★ ★ ★ ★ ★

My sandwich was tasty; I ordered the roasted chicken. However, it's clear that the restaurant is in need of more staff, as there was only one person working. She was efficient, but we had to wait longer than usual for our turn. When I asked if there were any other employees who could assist her, she mentioned that she was the only one on duty. I felt sympathy for her, as she appeared to be a bit overwhelmed. Nonetheless, she remained very polite throughout.

Karlie

03.01.2023

★ ★ ★ ★ ★

The gentleman was polite and did his best, but the woman on the other side was unprofessional. She complained about her meal, saying it was making her nauseous, and overall seemed very unhelpful. Additionally, she wasn't wearing a name tag, so we had no way of knowing her name.

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