Huhot Mongolian Grill - Manhattan

I had not been to an Applebee 's in a while. I have NO PLANS TO RETURN. I don 't even know where to start! Appetizers: We ordered spinach-artichoke dip. The dip was great! The chips, however, must 've been from the bottom of the bag...not ONE of them was big enough to use for dipping! NOT ONE! (Our main waitress kept sitting at a table with friends so we had to catch whoever was walking by our table for help! When we asked for more tea, it came to us with ice melted and warm. Next the baby back ribs had no meat on them at all. A thin layer of skin stuck so tight to the bone...nothing fell off the bone but the BBQ sauce! The chicken was so dry, I could barely swallow it. I gave up n left most of it. The shrimp was good. The mushrooms and sauté onions were really good!! The garlic mashed potatoes were cold when they were served. We had to ask twice for silverware for both of us. Only one set was brought to the table. We had plans to order dessert...we decided to quit before we paid for something else that was sub-par! One last comment, we were going to use the bathroom before we left...NO WAY WOULD I USE IT. I 'VE SEEN CLEANER OUTHOUSES ! I DECIDED TO HOLD IT TILL WE GOT HOME AND WE DECIDED THEN WE WOULD NOT EAT AT APPLEBEE 'S AGAIN.

It's a shame, because eating is really good. my main complaints have to do with the inner and cleanliness of the restaurant. our table was still dirty, although at the time we were the only 2 customers in the restaurant, the floors were dirty with visible pieces of eating just lying around and flying everywhere. when they come here, they should order the food better than eat in the restaurant.

“You get free chips and salsa when they sit on the bar”.... I have chips. After 10min, I finally asked if we had salsa with him. there were a maximum of 15 customers there and I counted 5 waiters. there were casual healings about the bar of employees. a bartender friend came to us in 10 minutes and got drinks immediately. I love hanging on applebees, but no more, sad.

Place was pretty empty so we were sat quickly and our waitress was great. Asked for a Moscow mule the bartender basically yelled that they didn’t have ginger beer. No problem. Ordered one of the frozen margaritas but on the rocks, bartender told my waitress “that would be nasty” and wouldn’t make it. I could hear everything she was saying because it was empty. Just say you don’t know how to make mixed drinks. When my friends got their drinks you could tell it was mostly ice. All 3 entrees were cold except for the side of garlic mashed potatoes. Asked for medium steak and got well done. Our waitress was incredibly helpful, offered replacements, and was very patient.

We have a group of 20 that has been coming here every week for approximately a year. The service continues to decline. Our group typically does not order food. We enjoy some cold drinks and occasionally a few appetizers. This evening, I called in advance to let the restaurant know we were coming. They seemed annoyed over the phone. Once we got there, it took 40 minutes to get a drink. This included those that ordered water and soda. I asked for a drink at 10:00 and they refused to ring it in because they were closed due to the lack of employees. During the 40 minutes that I waited for my drink, I observed multiple staff standing around. One individual was on his phone for over 30 minutes. A group of FFA students came in around 9:15 and no one addressed them until approximately 9:35. The adult in charge of the FFA group had to walk around the restaurant and find someone that could seat them even though most of the tables in the restaurant were empty. There was three other tables full in the establishment. There was plenty of staff to accommodate those in the restaurant. I did ask to speak with the manager and she was very rude. It took another 30 minutes to get my tab for the one drink I ordered.